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We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Shop Beauty Depot only pays for return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) and at our discretion. For customers outside of the Continental United States Shipping Zone, returns are then and only then extended to a 45-day period.

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You may return most new, unopened, unused items within 30 days of delivery for a full refund. View our Shipping Policy for more details. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Orders shipped outside of the USA are subject to additional Taxes & Duty Charges at Delivery. Outre X-Pression 100 Kanekalon Twisted Up Springy Afro Twist 16 3X Braid. Some orders may take up to 2 business days to ship from our store. Outre X-Pression 100 Kanekalon Twisted Up Springy Afro Twist 16 3X Braid. Boxes! We offer same day shipping on orders placed before 3:00pm EST Monday through Friday. We can ship to virtually any address in the world, including A.P.O.

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Products that are not eligible for return and will be sent back to you at your cost and expense if received:Īny product that is returned without original conditon and packaging.Shop Beauty Depot offers free shipping on all orders $65+ within the continental U.S.! For our customers outside of the continental U.S.A., we offer competitive rates with quick delivery times through our partnerships with UPS, USPS, and more. However, unsealed products may be tampered with and does not offer us the security to resell them. We take pride in delivering products in its original condition. We are unable to take back unsealed products of hygienic and safety reasons. You may obtain the Return Authorization Number through an application at HairMall.ca within 14 days of the order’s delivery date. All product returns require a Return Authorization Number. It will not be available for any return, exchange. If the product is in any way damaged or tampered with, without a seal, or the seal has been broken, Or is not in its original condition, the product is unable to get exchanged for. If the packaging has been bent, creased, or the ties inside the pack have been opened, tampered with, There is a return, exchange option available. * If the product is in its original condition, sealed, and has been within 14 days, This includes all hair care products, soaps, and body products. Return PolicyĪll Wigs and Ponytails are always Final Sale.ĭue to hygienic and safety reasons, we are unable to take these back as we take pride in delivering products in its original condition never been used.Īny hair that is in its original condition, sealed, and is within 14days is available We deeply appreciate your understanding and cooperation. No Return & No Exchange due to COVID 19 until further notice. It is rare for such delay, however, if merchandise is delayed due to shortage in inventory it may take longer than usual for delivery or we may cancel the order all together, in which case, purchaser will be refunded. Once again, HairMall.ca is not responsible for any loss due to missing, insufficient, incorrect or fraudulent information. If one or some of the information you have provide is correct, and delivery cannot be made due to an error or fraudulent information, and any lost package due to aforementioned reasons will not be refunded or reimbursed. Boxes are amply sized and your items are well-protected. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. We cannot group orders placed separately to one shipment, and shipping fees will apply to each of them. We advise you to group your items in one order for you convenience. Coliy Thin U Part Wig 4B 4C Afro Kinky Curly Natural Scalp Human Hair Wig.

Handling fees are fixed, whereas transport fees vary according to total dimensions, weight of the shipment, and your location. I part my hair in four workable sections to really get rid of build-up and.

Shipping fees include handling and packing fees as well as postage costs.

If regular shipping method is selected, items will deliver within 7-10 business days. Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post.